Frequently asked questions!
Q: What is a Seagull onboard course?
A: A Seagull onboard course consists of one or more CBT modules and a workbook describing a set of practical and theoretical exercises which leads to a course certificate.
Q: When I have completed my onboard course, where can I send it ?
A: You can email your application as one .pdf attachment to obtraining@sgull.com, or send hard-copies to :
Seagull AS
Att. Manager Training courses
Gamleveien 36
P.O. Box 1062
N-3194 Horten
Norway
Q: If I send my onboard course application as an email, do I also have to send hard-copies?
A: No, you only need to send your application once.
Q: Where can I address questions about Seagull onboard courses?
A: All questions about Seagull onboard courses must be sent to obtraining@sgull.com
Q: If I have any enquires about my already submitted onboard courses or already issued onboard course certificates, what type of information must I include in my enquire?
A: For Seagull to give you a quick and correct answer you must state your full name, date of birth, your company, and what type of onboard course your enquiry concern.
Q: How long will it take Seagull to process my onboard course application?
A: Under normal circumstances your certificate will be issued within one week after Seagull has received your onboard course application.
Q: When Seagull has issued my onboard course certificate, where is it sent?
A: Seagull always sends original onboard course certificate and invoice to your company.
Q: If I do not pass the examination or my application is incomplete, will Seagull contact me?
A: Seagull will contact you if you have provided proper contact information in your application, such as your/companies email address. Otherwise your application will be destroyed.
Q: Do I need to keep my own copy of my onboard course application?
A: Yes, if your application is lost or destroyed you may not have to redo your workbook to get your onboard course certificate.
Q: Can a number of crew members send in one mutual application or several identical applications?
A: No, the crew members can discuss the course topics as a group, but all applications must be individually answered.
Q: Can the included CBT reports in an onboard course application be sent as an export file (.nft file)?
A: No, all CBT reports must be printed, signed and stamped. All report must show time used, % completed, and % score.
Q: Who can sign and verify the onboard course application?
A: Normally this is the Master or certified Assessor, if there is no assessor and the Master is the candidate another senior officer must sign and verify the application.
Q: How can I be sure that I have the latest version of workbooks?
A: You can at all times download Seagulls latest workbooks from our web site or send a request to obtraining@sgull.com
Q: What will Seagull do if an application is found to be copied from a previous submitted application or consider to be fraudulent?
A: All received applications are filed and we compare them with our records of previously submitted applications. We will invoice for applications which is found to be copied from a previous submitted application or consider to be fraudulent.
Q: Do I have to renew my existing ECDIS and SSO certificate if they are valid and according to STCW 95?
A: According to transitional provisions in STCW 2010 your existing ECDIS and SSO certificate is valid until 01.01.2017, from 01.01.2017 you must have certificates approved according to STCW 2010. To be sure you must check with your National Administration if they follow transitional provisions in STCW 2010 or if they have other restrictions regarding STCW 95 certificates.
Q: When can Seagull offer approved Ship Security Training according to STCW 2010?
A: Seagull has already made a new course concept according to STCW 2010, it has been sent to NMD (Norwegian Maritime Directorate) for approval. NMD will start the process of approving courses according to STCW 2010 in the beginning of 2012.
Q:When can Seagull offer approved ECDIS training according to STCW 2010?
A: Seagull is currently updating our existing ECDIS course according to STCW 2010, it will be finalized in December 2011. Then it will be sent to NMD for approval. NMD will start the process of approving course concepts according to STCW 2010 in the beginning of 2012.
Q: What is new in Ship Security Training with STCW 2010?
A: All persons employed or engaged on a seagoing ship must have approved security-related training. The level of this training will vary depending on duty and position onboard the ship.
Q: What is new in ECDIS training with STCW 2010?
A: For all ships equipped with ECDIS, ECDIS training will become mandatory. At the same time it will be implemented a schedule for the carriage of ECDIS on new and existing vessels.
Q: What is the difference between a Seagull Onboard Course and a Seagull Distance Course?
A: Seagull Onboard Courses consists of one or more CBT’s, a procedure and a workbook, while a Seagull Distance Course consists of one or more CBT’s and a procedure.