Q: When I have completed my onboard course, where can I send it ?
A: You can email your application as one .pdf attachment  to obtraining@sgull.com, or send hard-copies  to :

Seagull AS
Att. Manager Training courses
Gamleveien 36
P.O. Box 1062
N-3194 Horten
Norway

Q: If I send my onboard course application as an email, do I also have to send hard-copies?
A: No, you only need to send your application once.

Q: Where can I address questions about Seagull onboard courses?
A: All questions about Seagull onboard courses must be sent to obtraining@sgull.com

Q: If I have any enquires about my already submitted  onboard courses or already issued onboard course certificates, what type of information must I include in my enquire?
A: For Seagull to give you a quick and correct answer you must state your full name, date of birth, your company, and what type of onboard course your enquiry concern.

Q: How long will it take Seagull to process my onboard course application?
A: Under normal circumstances your certificate will be issued within one week after Seagull has received your onboard course application.

Q: When Seagull has issued my onboard course certificate, where is it sent?
A: Seagull always sends original onboard course certificate and invoice to your company.

Q: If I do not pass the examination or my application is incomplete, will Seagull contact me?
A: Seagull will contact you if you have provided proper contact information in your application, such as your/companies email address. Otherwise your application will be destroyed.

Q: Do I need to keep my own copy of my onboard course application?
A: Yes, if your application is lost or destroyed you may not have to redo your workbook to get your onboard course certificate.

Q: Can a number of crew members send in one mutual application or several identical applications?
A: No, the crew members can discuss the course topics as a group, but all applications must be individually answered.

Q: Can the included CBT reports in an onboard course application be sent as an export file (.nft file)?
A: No, all CBT reports must be printed, signed and stamped. All report must show time used, % completed, and % score.

Q: Who can sign and verify the onboard course application?
A: Normally this is the Master or certified Assessor, if there is no assessor and the Master is the candidate another senior officer must sign and verify the application.

Q: How can I be sure that I have the latest version of workbooks?
A: You can at all times download Seagulls latest workbooks from our web site or send a request to obtraining@sgull.com